Frequently Asked Questions
Everything you need to know about REK GEN styles and service.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the best fit.
Do you ship internationally?
Yes, we ship to over 50 countries. International shipping rates and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure shopping experience.
How should I care for my REK GEN apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and tumble drying on low or hanging to dry.